The Operations Department deals with massive business processes in the field of current sales (verifying the correctness of contracts concluded with clients), correspondence and telephone service for clients and agents, handling customer settlements and commission settlements with intermediaries.
As the Operations Department Specialist, you will have the opportunity to work in each of these areas, and one of them can become your leading specialization. It will depend on the needs related to the development of the area, your skills and preferences. In addition, you will participate in tasks related to the improvement of our business processes and the IT systems used, mainly the process management system.
We especially invite candidates with working experience at the Contact Centre in the areas of Customer Service and intermediaries or the Back Office of large property insurance companies.